CUSTOMER CARE
We pride ourselves on our customer care. We go above and beyond to ensure our customers are happy with our creations.
Every order is very important to us as a small business.
If you would like to enquire about a gift or ask any questions use either the Chat Box (Bottom Right Hand Corner)
or the Quick Form Below.
If you do find your not 100% happy with you order, please contact us first here. So we can make you 100% happy.
FREQUENTLY ASKED QUESTIONS
How do I track my order?
Once your order has been made and dispatched, we upload the tracking details for your order on the website. This will automatically send you an email with the tracking details.
What are your delivery options?
Orders that are small letter and large letter are normally sent 1st or 2nd Class, Orders over £10 will be sent via Signed For or a Tracked Service.
Returns
Please see our returns policy for information (Click Here For Returns Policy)
How does personalisation work?
There will be a box to add your personalisation request in when ordering. If you missed the box just add a note on the order or email us straight after ordering.
Do you provide International delivery?
Not currently, but we are looking at this for the future.
When will my order be dispatched?
All Personalised Orders are dispatched at least 5-7 Working Days from ordering,
